Payment and Refund Policy

Payment and Refund Policy 2020/21 

The Thistle Curling Club (TCC) is a registered non-profit organization that strives to maintain comparable league, program, and operation fees. The TCC incurs an administrative cost for each member during registration including but not limited to staffing, credit card and debit fees, and equipment expenditures. It is because of these costs that the TCC adheres to a refund policy. To receive a refund from the TCC, a member/parent must make a request via email or in writing and within specified time constraints.

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REFUNDS

Leagues

Refunds requested prior to Aug 15, 2020 will be subject to a $50 cancellation fee for leagues that have a waiting list and are able to fulfill that spot.

Refunds requested prior to Aug 15, 2020 will be subject to a $100 cancellation fee for a league that does not have a waiting list and/or unable to fulfill that spot.

Refunds requested between August 15th – August 31st, 2020 are subject to 25% league fee cancellation and 5% administration fee.

Refunds requested after Sept 10th, 2020 are subject to 50% league fee cancellation and a 5% administration fee if your spot can be filled, and not eligible for a refund if your spot cannot be filled.

Programs

Program refunds requested 14 days prior to the starting date of the program are subject to a 5% administration fee.

Program refunds requested within 14 days prior to starting date of the program and within the first 2 sessions are subject to a 5% administration fee and 25% program fee.

Program refunds requested after the 2nd session of the program are not eligible for refund.

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CANCELLATIONS

At times, the TCC may be forced to cancel a league or program due to circumstances beyond our control (pandemic, etc.). In the event your league game or program is cancelled entirely, a pro-rated refund will be processed with administration fees.

Full Cancellation of league or program – Pro-rated Refund:
Prior to any league start date – 100% of Full league fee will be refunded
Within 5 weeks of league start date – 75% of Full league fee will be refunded
Within 10 weeks of league start date – 50% of Full league fee will be refunded
Within 15 weeks of league start date – 25% of Full league fee will be refunded
After 15 weeks of league or program, no refund will be given.

An option is available to league members and program participants to apply their 2020/2021 league/program fees to the 2021/2022 season without any increases incurred to fees for the 2021/2022 season.

Interruptions:
All efforts will be made to make up single game cancellations.
If a delay to the start of the season is required due to circumstances beyond the TCC’s control, every effort will be made to complete a full season.
If the full season cannot be completed, a pro-rated refund will be offered.

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Please note that the timeline for receiving refunds will be 4 to 6 weeks from receipt of refund request.

A $50.00 fee will apply to any NSF cheques received by the TCC.

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LATE FEES 2020/21

Individual Leagues increase $25 between the 2nd and the 4th game/session.
Individual Leagues increase $50 between the 5th and 7th game/session.
Individual Leagues increase $100 after the commencement of the 8th game/session.

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LEAGUE PAYMENT OPTIONS

League fee payment plans for the 2020/2021 season are as follows:
To hold the team spot pay ¼ (1 player) full league fee in one payment by Aug 1
Remaining TEAM individual league fees (3 players) can pay ¼ full league fee in one payment prior to or upon commencement of first game OR contact the TCC Manager for payment plan options if required.

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To receive a refund from the TCC, the member/parent must make a request via email to thistlecc@shaw.ca or in writing to the TCC office within the time constraints specified in this policy.